Support Portal

FAQ 1

• Live Service Dashboard

Getting Started 5

• Google Drive Basics
• Step 1: Set up Gmail
• Set up Calendar
• How to activate two factor authentication on your Gsuite Account.?
• Add, move, or import contacts

How can I apply for Geeky Desktop? 1

• Virtual Desktop Application

SIGNAGELIVE 3

• How to change the orientation of content?
• How to group certain screen to push single source of content
• How to get reports or view of each screen on the content running.?

Whats New This Month 1

• G Suite Jan 2018 Release

Important Google Notices 2

• Hangouts Chat will replace classic Hangouts for all G Suite customers in 2019
• APPMAKER is now GSuite Business & Enterprise service

GMAIL 36

• Cheatsheet for GMAIL setup
• Undo sending your mail
• Do more with add-ons and scripts
• Save time with links to contact details
• Share files with Office users

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Hangout 21

• Start chats or video calls
• Start a Hangout from Gmail
• Start a Hangout from your Chrome toolbar
• Start a Hangout from your desktop
• Schedule a Hangout in Calendar

View all 21

Google Docs Tips 27

• Keep track of changes to Drive files and folders
• Add and edit images
• Do more with add-ons and scripts
• Use shortcuts to create new files
• Find and add citations to your document

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Google Sheet Tips 45

• Keep track of changes to Drive files and folders
• Create and edit pivot tables
• Get automatic spreadsheet formulas
• Create customized groups of data in a pivot table
• Get instant insights into your data

View all 45

Google Drive Tips 24

• Keep track of changes to Drive files and folders
• Record a video meeting
• Get notified when someone shares files with you
• Share files with Office users
• Store and share large files

View all 24

Google Calendar Tips 10

• Manage large events in Calendar
• Create task lists in Calendar
• Jump to different calendar dates
• Add or change calendar time zones
• Add reminders in Calendar

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Google Drive Videos 6

• Searching files in Google Drive is quick
• Upload content to Drive
• Work seamlessly in Microsoft Office files with Google Drive
• Learn how businesses use Drive
• Organize and share content on Drive

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Google Apps 1

• Google Sites in Classroom - Teachers Guide

The Class Room 9

• The Classroom
• Benefits of Classroom
• Supported Devices & Browsers
• What can you do with Classroom
• How attachment are shared in the classroom?

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Chromebook for education 1

• How to enrol a fresh chromebook to your school domain.

Chrome for Meetings 5

• What is Chrome for Meetings?
• How to enrol Chromebox for Meetings?
• What form do I need to fill for Chrome Console licenses?
• How to assign calendar to the device?
• Enterprise browser check-up: 6 Chrome Browser policies every IT admin should know

Chromebooks 4

• Returns & Warranty Claims
• How do I perform a Powerwash to restore my Chromebook to factory defaults?
• Chromebook boots to white screen with Chrome logo, but will not load OS
• What is the Chrome Operating System?

Chromebase 1

• Reset the Acer Chromebase

Shopping FAQ's 10

• Do you ship internationally?
• How can I track my order?
• How long will it be before I receive my order?
• When will I get my order?
• I just received an email with my tracking number and the number shows my order was delivered. How is that possible?

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Get to know Frame 6

• WHAT ARE THE DIFFERENT ACCOUNT TYPES OFFERED BY FRAME?
• CAN I USE A VPN WITH FRAME?
• Setting up VPN
• WHERE CAN I FIND UPDATES ON NEW FEATURES AND STATUS INFORMATION?
• I HAVE A FEATURE THAT I'D LIKE TO SEE IMPLEMENTED ON FRAME. WHAT DO I DO?

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Key Concepts 14

• IF I SAVE A DOCUMENT OR OTHER FILE ACCESSED BY AN APPLICATION LOCALLY ON THE INSTANCE, WILL IT PERSIST AFTER I DISCONNECT?
• HOW DOES MY OR MY USERS' DATA GET BACKED UP?
• MANAGING YOUR SUBSCRIPTIONS FOR NOTIFICATIONS ON ACCOUNT ACTIVITY, OVERALL SYSTEM STATUS, AND NEW FEATURE RELEASES
• WHAT IS AN AMAZON (OR AWS) INSTANCE?
• HOW DO ALL THE ATTACHED SYSTEM DRIVES WORK, WHAT ARE THEY FOR, AND WHAT ARE THE BEST PRACTICES FOR USING THEM?

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Managing Apps 6

• THE SYSTEM IS BUSY
• WHAT IF I NEED MULTIPLE REGIONS AT THE SAME TIME?
• HOW LONG DOES IT TAKE A USER TO ACCESS AN APPLICATION FOR THE FIRST TIME FROM A BROWSER?
• HOW SHOULD I MANAGE AUTOMATIC UPDATES IN MY APPLICATIONS?
• USING INSTANCE MANAGEMENT TO AUTOMATICALLY SCALE CAPACITY

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The Platform 5

• HOW TO ENABLE OR DISABLE CLOUD STORAGE OPTIONS FOR YOUR USERS
• CAN I LOG INTO THE DASHBOARD FROM MULTIPLE LOCATIONS SIMULTANEOUSLY? OR CAN MULTIPLE PEOPLE USE THE SAME LOGIN FOR THE DASHBOARD?
• WILL MY APPLICATIONS BE VISIBLE OR ACCESSIBLE TO ANYONE OTHER THAN THOSE TO WHOM I PROVIDE THE LINK OR EMBED CODE?
• SEVEN THINGS TO DO DURING YOUR FRAME PLATFORM TRIAL
• HOW MANY USERS CAN ACCESS MY APPS DURING A FRAME PLATFORM TRIAL?

Tech Specs 6

• WILL THE FRAME SOLUTION RUN ON ANY BROWSER?
• HOW LARGE IS THE VIRTUAL HARD DRIVE USED FOR PRODUCTION INSTANCES?
• IS THE FRAME SOLUTION USING NVIDIA GRID HARDWARE?
• WHICH OPERATING SYSTEM ARE YOU PROVIDING?
• IS AUDIO SUPPORTED FOR APPLICATION SESSIONS?

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Troubleshooting 7

• INSTALLING .NET FRAMEWORK 3.5 ONTO YOUR FRAME SANDBOX
• DOMAINS TO WHITELIST IN RESTRICTIVE NETWORK ENVIRONMENTS
• HOW TO SAVE PHOTOS IN BRIGHT CANOPY
• SOME FILES OR FOLDERS IN MY GOOGLE DRIVE AREN'T VISIBLE IN FRAME
• SYSTEM STUCK AT 98%

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Jamboard & Setup 8

• What is Jamboard?
• System and hardware specifications
• What is Jambaord?
• Attach Google Calendar to Jamboard
• Turn on videoconferencing on Jamboard

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FAQ 9

• Is Jamboard a G Suite Core Service?
• Is Jamboard available for purchase for customers on all G Suite editions?
• How do I turn the Jamboard service on?
• Do you need the Internet to use Jamboard?
• Is Jamboard’s internet connectivity wireless or wired?

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Videos 9

• Jamboard - Share Your Work
• Jamboard - Start from where you left
• Jamboard: Erase by hand
• Jamboard: Handwriting Recognition
• Jamboard: Do your search from the board itself

View all 9